IT Services

In order to avoid unforeseen level of costs and downtime, we advise our clients to carry out a maintenance contract that includes phone support, hardware parts Replacement and Updates Software.

On-site Service

  • Available 8 hours a day during weekdays with a response time of 4 hours or the next working day;

  • Available 24 hours a day, 7 days a week with a response time of 4 hours or the next working day.

Off-site Service

  • Available 8 hours a day during weekdays with a response time of 4 hours or the next working day;

  • Available 24 hours a day, 7 days a week with a response time of 4 hours or the next working day.

Time packages

Alternatively, customers can acquire one package with hours available.

For customers without contract is available support under warranty or intervention with technical service On-site or off-site.